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BasketPingOrder chats into drafts

Guides

Guides

How to structure a WhatsApp order conversation from greeting to confirmed order without losing track of chats, and what to do when a customer sends the wrong address or changes the order after confirming — with drafts that always wait for your confirmation.

job

Core job

Take WhatsApp orders without losing track of chats

Structure the conversation from greeting to confirmed order, decide which fields every order needs, turn finished chats into drafts, and confirm each one yourself before fulfilment.

Last reviewed 2026-08-25

failure

When it goes wrong

Correct a WhatsApp address or order after confirmation

Why late corrections are normal in WhatsApp selling, how to amend a draft without losing the record of what was said, and why every revision passes through seller confirmation again before fulfilment.

Last reviewed 2026-08-25

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