For sellers reviewing WhatsApp order conversations
BasketPingTurn the chat into an order draft without skipping the seller check.
Bring the customer conversation, current product catalog, stock and pricing rules, delivery details, and consent record. BasketPing extracts the order, flags uncertainty, and prepares a catalog-priced quote and pending-approval draft without placing or charging the order.
First thing you getA tested order conversation loop
Sign in and you go straight back to the BasketPing conversation. Work happens in chat. This page never asks for your card details or email address.
FIRST REAL RESULT
A tested order conversation loop
pending approval · catalog price · no live orderCONTROLLED DRAFT / DEMO-BTL-BLUE
Two DEMO-BTL-BLUE bottles drafted at catalog price, still pending
Project BP-EVIDENCE-2026-08-30, webhook wh_demo_20260830_001 with recorded consent and an open messaging window, item DEMO-BTL-BLUE at SGD 24.00, inventory 12, request for 2, Zone 3 delivery SGD 6.00 on Friday, and instructions not to message, place, charge, or fulfil an order.
- Item
- DEMO-BTL-BLUE × 2
- Catalog
- SGD 24.00
- Subtotal
- SGD 48.00
- Delivery
- Zone 3 · SGD 6.00
- Total
- SGD 54.00
- Stock
- 12 available · 2 requested · 10 remaining
status=order-draft; item subtotal SGD 48.00, delivery SGD 6.00, total SGD 54.00; 12 available, 2 requested, 10 remaining; blocking flags false; approvalRequired=true and liveOrderCreated=false. Public proof: basketping-order-draft.png, 257364 bytes.
HOW THE CHAT BECOMES A BASKET
Read the supplied messages. Price from the catalog. Leave the draft for a person.
- 01
You provide the conversation, catalog, stock, delivery rules, consent record, and handoff criteria.
- 02
BasketPing extracts the requested products, quantities, customer details, and delivery needs from the supplied messages.
- 03
It prices from the catalog, blocks unresolved mismatches, and routes uncertain or unsafe cases to a seller.
- 04
When required fields pass, you receive a pending-approval order draft for a human to confirm before fulfilment.
Structured order details with missing, conflicting, or unsafe fields called out
A quote calculated from the supplied catalog with blocking price, currency, product, or stock flags
A pending-approval order draft that cannot place the order automatically
A seller handoff record when consent, timing, confidence, stock, pricing, or safety needs a person
WHAT YOU BRING TO THE PING
The chat is not enough on its own. The catalog has to sit beside it.
Commerce teams that already take order questions on WhatsApp and need a repeatable way to turn supplied chats into complete drafts before a seller confirms the sale.
Product, quantity, price, currency, delivery, consent, and stock details arrive across several messages. Copying them by hand can hide missing fields or turn a customer-stated price into an unverified promise.
- 01
The supplied WhatsApp conversation and the customer's WhatsApp identifier
- 02
A current product catalog with approved prices, currency, variants, and stock status
- 03
Delivery areas, fees, ordering rules, and the details required before fulfilment
- 04
The customer's consent record, messaging-window status, and seller handoff rules
IF A FLAG LIGHTSA quote with any blocking flag cannot be drafted at all. Catalog price is authoritative.
- price_mismatchPrice mismatch
- currency_mismatchCurrency mismatch
- unknown_productUnknown product
- stockStock
THE SELLER STILL PINGS
A complete draft is still not a placed order.
Collect product, quantity, delivery, and customer details in conversation, flag missing fields, and prepare an order draft with the source chat.
It does not
- Sending live WhatsApp messages when approved channel credentials and customer consent are not in place
- Automatically placing an order, charging a customer, or starting fulfilment without seller approval
- Hiding stock, price, currency, safety, or timing uncertainty to keep a conversation moving
Before acting
- WhatsApp Business access and message delivery depend on configured credentials.
- Every order draft needs seller confirmation before fulfilment.
STARTER
Keep the pending basket next to the chat.
$19.00 is stated here before you register; card payment runs through Stripe Checkout inside the signed-in workspace.
$19.00 per month
Continue to workspace billingBEFORE YOU OPEN A CHAT
Questions
What should I provide?
Bring the customer chat, WhatsApp identifier, current product catalog, prices, currency, stock, delivery rules, consent record, messaging-window status, and the conditions that require seller handoff.
What comes back?
You receive structured order details, a catalog-priced quote with blocking flags, a pending-approval order draft when the checks pass, or a seller handoff when they do not.
Can BasketPing use a price typed by the customer?
The supplied catalog remains authoritative. If the customer's quoted price or currency differs, the case is flagged and the order draft is blocked until a seller resolves it.
Will it send messages or place the order for me?
Not from this review. Live outbound messaging requires approved credentials, consent, and timing rules, while every order draft still needs seller approval before fulfilment.
How much does it cost?
The Starter plan is $19 per month. It includes 102 usage units, and checkout happens in the signed-in workspace.